Oracle Cloud Adoption Engineer in Boston, Massachusetts
The Cloud Adoption Architect (CAA) owns the consumption of the OCI services procured by the customer and would be the trusted advisor to customer in their cloud migration journey. He / she would help them to mature their OCI deployments and help them realize the full business value of their OCI deployments. The CAA will work with our customers to review their operational best practices, identify, and fill those gaps by promoting operational excellence engagements in areas including but not limited to:
OCI technology domains.
Change management processes (migration, patching, configuration management, dependency management etc.)
Escalation management within Oracle.
The CAA will also be the customer’s advocate within Oracle and will identify gaps in OCI ecosystem that impacts customers’ operational efficiencies and interlock with OCI product engineering and Operations to remediate them. The India CAA will function in a “buddy” partnership with the NA CAAs to provide 24X7 coverage to our customers on both proactive and reactive engagements.
Responsibilities displayed in the job posting
Ability to architect cloud solutions for migrating workloads from on-prem / 3rd party cloud to OCI.
Deep understanding of Cloud platforms, technology and migration processes and tools.
Drive OCI consumption in partnership with the pre-sales teams - Enterprise architect and Cloud Platform Rep.
Help identify new workloads for migration which will ensure we sustain and increase customer’s OCI consumption.
Identify and position select operational excellence engagements which will help increase the maturity of the customer’s OCI deployment and ensure they manage their tenancy more effectively.
Facilitate escalation support management for business impacting high severity issues for the customer, which will help improve customer satisfaction.
Provide top NA Cloud customers with implementation guidance, product expertise and best practices to better optimize customer’s use of OCI, Exadata Cloud Systems, Oracle Apps, etc.
Demonstrate deep expertise in one or more technical domains like OCI compute, storage, network, database, analytics, etc.
Serve as a technical connection from CAA to Product Management, Development and Support teams within OCI.
Lead the CAA team technically and mentoring them on deep dive technical areas.
Possess relevant cloud certifications in core cloud architecture and specializations. For e.g., OCI (Professional, Cloud operations, OCI Developer), ADW, OCI Enterprise Operations, or equivalent AWS, Azure and GCP certifications
Partners with customers, sales, engineering / product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems.
Additionally and as needed,
Engages with strategic customers, builds leadership relationships at multiple levels within organizations to design and implement solutions.
Works directly with customers to validate requirements, develop architectures and translates adjacencies’ business needs into solutions.
May mentor implementing solutions and ensure successful deployments through code development and scripting advice within bounds.
Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events.
Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training.
Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor may provide direction and mentoring to others.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May interact with C level. Maintains expertise by staying current on emerging technologies.
Minimum qualifications include 15+ years’ experience with computer applications and tools required.
Ability to travel international and domestic as needed.
Preferred qualifications include a Bachelor of Science / Engineering-level university degree in Computer Science or Engineering from an accredited university; and/or relevant 15+ years technical experience. An advanced degree in the relevant field of study is highly desirable. Expertise in and an in-depth and thorough knowledge of competitive and industry knowledge in the field of Cloud migration, deployment, and management is highly desirable. Implementation of advanced product features; Project management; Solving technical problems with customers in cloud tenancy is preferred. Excellent written and verbal communication and interpersonal skills; 15+ years’ experience and expertise in the clear communication of technical information to others through presentations, demonstrations, written communication, and consultative solutioning experience is essential.
Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions. Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor, may provide direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May interact with C level. Maintains expertise by staying current on emerging technologies.
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the United States only
Hiring Range: from $107,000 to $185,200 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 70/30.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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