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State of Massachusetts Clinic, Refill and Prior Authorization Nurse in Boston, Massachusetts

The Massachusetts Mental Health Center (MMHC) operated by the Department of Mental Health (DMH) seeks a dedicated and compassionate Registered Nurse to join our diverse team of mental health providers at our thriving state operated community mental health center dedicated to providing accessible, high-quality mental health services to the residents of the Commonwealth. We take pride in our commitment to improving the mental well-being of our community through evidence-based practices and compassionate recovery-oriented care. In this role, you will play a vital part in enhancing the well-being of our clients by providing essential nursing care services, medication administration, and collaborating with healthcare providers to ensure the highest level of patient care. Your responsibilities will encompass facilitating medication refills, obtaining prior authorizations, offering psycho-social support, conducting assessments, crisis intervention, and overseeing the clinical aspects of nursing services. As a valued member of our interdisciplinary clinical team, you will contribute to fostering a safe, therapeutic environment and promoting the psychiatric rehabilitation model of treatment. _Duties and Responsibilities (These duties are a general summary and are not all inclusive):_ * Facilitate medication refill requests and process prior authorization for medications and treatments. * Administer medications and provide comprehensive nursing care to clients. * Supervise nursing staff, assigning, and overseeing their duties for optimal patient care. * Collaborate with interdisciplinary team members to develop and implement patient care strategies. * Maintain accurate and up-to-date medical records for all clinic clients. * Respond effectively to medical and behavioral emergencies, administering necessary care and medications. * Provide patient education to ensure compliance with medication regimens and understanding of potential effects. * Foster relationships with pharmacies and laboratories to streamline patient care processes. * Contribute nursing insights to interdisciplinary discussions and uphold the center's mission. * Evaluate patient needs and collaborate with external providers to ensure timely access to care. * Conduct counseling sessions, both group and individual, based on patient needs. * Ensure adherence to professional nursing standards in all aspects of care delivery. * Collaborate with contracted billing and laboratory services to facilitate accurate billing. * Serve as a Mandated Reporter and adhere to agency policies for critical incident reporting. _Required Qualifications_: * Current and valid Registered Nurse (RN) license in the state of Massachusetts. * Familiarity with various types and characteristics of drugs utilized in addressing physical and mental ailments. * Demonstrated understanding of diagnostic procedures applied in nursing practice. * Skilled in maintaining accurate records. * Proficient in both following and delivering clear and precise oral and written instructions. * Strong capability to read and interpret documents like physician’s orders and treatment plans. * Experienced in establishing rapport with individuals from diverse cultures, races, and lifestyles. * Adept de-escalating individuals who are undergoing physical or emotional stress. _Preferred Qualifications:_ * Extensive experience in nursing, preferably in a mental health or healthcare setting. * Prior experience in a community healthcare or outpatient setting. * Proficiency in electronic health record (EHR) systems. * Strong leadership skills with a proven ability to effectively supervise and guide nursing staff. * Experience in crisis intervention and handling behavioral emergencies. * Knowledge of medication interactions, side effects, and best practices for patient education. * Familiarity with insurance procedures and prior authorization processes. * Excellent communication skills, for effective collaboration with diverse stakeholders. * Active involvement in nursing associations and professional development activities. * Proficient with Microsoft Office products including Word, Excel, Outlook, PowerPoint, Teams. * Given the population served, bilingual or multilingual fluency. Please Note:* This is a full time (40 hours per week), first shift, 8:00 AM to 4:30 PM in person position with Saturday and Sunday off.Employees in this position will be required to perform mandatory overtime. *_About the Massachusetts Mental Health Center:_ The Massachusetts Mental Health Center (MMHC) is a Department of Mental Health operated community mental health center located in the Longwood Medical area of Boston, Massachusetts. In its state-of-the-art facility, MMHC offers a vast range of community mental health services and remains one of the most preeminent community mental health teaching programs in the country. _DMH Mission Statement:_ The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. _Pre-Offer Process:_ A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) one year of full-time or equivalent part-time, experience as a registered nurse in a recognized hospital, clinic or medical facility, and (B) six months of which must have been in a supervisory, administrative or managerial capacity. SPECIAL REQUIREMENTS FOR ALL LEVELS IN SERIES: Current and valid registration as a professional nurse under the Massachusetts Board of Registration in Nursing.* Recent graduates from an approved school of nursing must have applied for the first available registered nurse examination. Based on assignment, possession of a current and valid Massachusetts Motor Vehicle Operator's license may be required. _Comprehensive Benefits_ When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. * The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Medical Services *Organization: Department of Mental Health *Title: *Clinic, Refill and Prior Authorization Nurse Location: Massachusetts-Boston-75 Fenwood Road Requisition ID: 24000559