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Boston Health Care for the Homeless Program Clinic Nurse Manager in Boston, Massachusetts

Who We Are:

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.

To learn more about working at BHCHP, watch our video Please Click Here ( .

Job Summary:


Boston Health Care for the Homeless Program is looking for a professional nurse with both administrative and clinical skills to perform the daily operations of the Southampton Shelter/Transitions clinic.  Responsibilities for this position include planning, implementing, supervising, and evaluating the delivery of patient care within established regulatory guidelines and professional nursing practice standards.  This is done through collaborative relationships with the clinic director, medical director, and clinic staff.

Hours: Full-time; 40 hours per week, Monday-Friday, Day/Evening shifts


  • Clinical Responsibilities

  • Oversee and monitor clinic operations including direct patient care; monitors and facilitates patient flow through clinic.

  • Provide triage and nursing assessments.

  • In conjunction with the clinic site director, develops and sustains an environment that supports excellence in clinical practice through planning and implementing programming that contributes to positive patient outcomes; evaluates the adherence to and effectiveness of interdisciplinary clinical standards and programs through the establishment of quality improvement activities.

  • Participates as a member of the patients’ care team; provides education to patients; develops and implements care plans, and provides care management services for high risk/ enhanced care patients, and participates in identification of, and care planning for, high risk/ enhanced care patients.

  • Attends clinic staff meetings.

  • Participates in ongoing clinical quality improvement endeavors.

  • Promotes patient self-management skills.

  • Develops patient action plan in partnership with patient.

  • Contacts patients within 24 hours of ED visit notification and within 48 hours of inpatient discharge.

  • Acts as team leader to facilitate huddles and communication among PCP and team members.

  • Coordinate care with other care providers across continuum of care.

  • Administrative Responsibilities

  • In conjunction with the clinic site director, interviews and supervises Transitions clinic nursing staff, according to established personnel policies and procedures of BHCHP.

  • In conjunction with the clinic director and medical director, develops PSI clinic policies and procedures.

  • Co-chairs clinic nursing staff meetings.

  • Coordinates with 112 clinic manager clinic staff schedules.

  • Assures completion of and tracks POC testing competencies and credentialing through SHS 112/ transitions Site Director.

  • Co-chairs and facilitates peer review meetings for clinic nurses.

  • Assures adherence to standards of care and documentation requirements by nursing staff.

  • Tracks completion of nursing collaborations.

  • Attends and participates in clinic management team meetings.

  • In collaboration with the clinic site director and develops clinic nursing orientation protocols.

  • Serves as a resource/mentor to staff regarding professional development, encouraging continuing education, and individual learning opportunities as appropriate.

  • Collaborates with nursing clinical educator to assure appropriate and timely training opportunities for clinic nursing staff.

  • Provides coverage for clinic site director in their absence.  


  • License to practice professional nursing in Massachusetts required.

  • Graduate of an accredited baccalaureate nursing program preferred.

  • Minimum of five (5) years of progressively responsible nursing experience; leadership experience with demonstrated management ability preferred.

    Compensation and Benefits:


  • The compensation starts at $42.60 per hour and increases based on years of experience.

  • BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of seven thousand five hundred dollars added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.


    Does this amazing opportunity interest you? Then we'd love to hear from you.

    As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.

    Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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