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Thermo Fisher Scientific Chemical Management Specialist in Boston, Massachusetts

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Location/Division Specific Information

This position is focused on service delivery excellence for Unity Lab Services. A division of Thermo Fisher responsible for providing onsite services at customers locations. We provide services at over 400 customer sites globally.

This position is located in Boston, MA

What will you do?

  • Perform advanced functional tasks/operations within the chemical management database

  • Provide advanced chemical assessments as required in support of Research operations

  • Partner with clients to identify special reporting needs; Develop and execute said reports

  • Provide basic and advanced client reports as required, including operational Metrics

  • Provide training on operational and database processes to teammates

  • Conduct/coordinate/support a physical inventory (‘Lab Audit’) program for the site

  • Provide support for onsite chemical storage, review, evaluation, and purge

  • Sustain and maintain chemical stockroom inventory

  • Review, create, and maintain company data log sheets

  • Performing Area Audits of cross-functional areas within Unity Lab Services

  • Provide customer support as needed to clients (EHS, R&D, QAL, Ops, PD)

  • Pickup of hazardous waste

  • Registration of chemicals into a chemical database

  • Delivery of chemical packages within a laboratory environment

  • Radioactive isotope parcel receipt and processing

  • Ordering of stockroom supplies

How will you get here?

*Requires proof of Covid-19 vaccination


  • Must possess a High School Diploma or Equivalent(GED)

  • Associates Degree, Biotechnology Course Certificate preferred, willing to consider experience in lieu of degree


  • 3+ years of progressive relevant experience, preferred

  • Computer/software skills. (Outlook, Excel, Word)

Knowledge, Skills, Abilities:

  • Must be able to read, write and speak English

  • Demonstrated verbal, written and presentation skills

  • Displays a high level of confidentiality for both customer and Thermo Fisher

  • Must maintain Thermo Fisher Scientifics’ Four-I Values

  • Experience in laboratory setting or services preferred; experience in cGMP environment preferred

  • Proven excellence in customer service skills

  • Detail oriented, problem solver, promotes team environment

  • Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.

  • Must deliver excellent customer service to include maintaining a professional appearance at all times.

  • Must possess the operating skills to use hand held scanners and learn to enter data in various systems as necessary

  • Must be proficient with a computer and the Microsoft Office suite of software

  • Demonstrates basic leadership concepts

  • Have demonstrated initiative in previous work experience

  • Expanded tactical thinking that considers the impact on the broader organization

  • Show concern for well being & success of others

  • Must possess a high level of communication skills to provide guidance to others in performing the work, to effectively present information and respond to questions or customer service requests and interact with various levels of the customer’s organization

  • Must be able to provide suggestions for corrective action and preventive customer service

  • Must be organized and detail oriented to be able to prioritize own and other’s work and meet business productivity metrics

  • Must be able to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues

  • Must be able to work a Flex Schedule

At Thermo Fisher Scientific, each one of our 90,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. It's more than just something that fills our days.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.