Massachusetts Jobs

MassHire JobQuest Logo

Job Information

TEKsystems Call Center Representative in Boston, Massachusetts

Hiring a Call Center Customer Service Representative for one of our clients in Boston, MA (Please look over posting thoroughly before applying)

This role is a 6-month contract to hire with a great opportunity to be brought on as a permanent employee after the contract period.

Pay is: $20-22/hr. based off of experience.


Must Haves:

  • Previous call center/customer service experience is a MAJOR plus

  • Experience handling a high volume of phone calls

  • Flexibility in schedule and availability to work multiple days (during the week and one weekend day)

  • Near perfect attendance for this role as you are servicing multiple clinics and hospitals


  • Since we are a 24/7 call center, we do not have set shifts. Instead, we have a window that allows us some flexibility when scheduling.

  • Schedules are made typically 3-4 weeks in advance, so they always know what they are working.

  • All shifts require working every Saturday or Sunday.

  • Servicing patient calls and entering information into a computer system

  • Triaging calls for patients to appropriate personnel

    About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.