Pegasystems, Inc. Business Innovation Lead in Boston, Massachusetts
Business Innovation Lead
Job Category: Pre-Sales Consulting
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Meet Our Team:
The Business Innovation Lead will be a part of Pega's Client Innovation team. This team helps enterprise organizations define and execute digital transformation through the use of innovative design thinking techniques. They guide organizations the successful transformation to the digital enterprise, help them reduce costs, increase speed to market, and design better solutions.
Picture Yourself at Pega:
The Business Innovation Lead provides business strategy and financial analysis leadership during client engagements to account team members, clients and stakeholders.This consultative role is a key member of the Catalyst Digital Transformation group, helping to understand client strategic goals and advise on business and IT initiatives.The Business Innovation Lead works within an innovation design team to conduct client and industry research, capture client business goals, and identify required technical capabilities. This role is responsible for creating and communicatinga compelling business value analysis and transformation story.
What You'll Do at Pega:
Provide leadership in the area of market analysis, user research, customer journey transformation and financial analysis to internal sales teams, clients and partners.
Interview client employees, management team and other stakeholders
Leverage industry experience to advise and influence the client's direction
Prepare and present key insights to internal and external audiences
Lead business value analysis activities, including capture of key performance indicators, operational metrics, and create forecasted financial models (ROI, TCO, etc)
Define and document client-specific business processes, personas and interfaces aligned to key business outcomes; own problem and journey definition
Own the development of compelling Business Case deliverables representing Strategic Imperative, Change Management Implications, Organizational Impacts, Operational Model, and Financial Model
Manage projects and programs
Create compelling business cases that drive decisions and action.
Facilitate workshops using design thinking techniques.
Effectively prepare and deliver high quality executive presentations
Who You Are:
The successful Business Innovation Lead will be highly collaborative, financially astute and demonstrate a good business sense. They will have a well-informed opinion of why and how corporations spend and earn money around customer engagement and possess the ability to share it eloquently and persuasively. They areintelligent, curious and motivated with exceptional communication skills and proven experience working with diverse teams of business users and IT teams on the definition and implementation of business process changes.
What You've Accomplished:
BA/BS Degree required; MBA preferred
Minimum of 8-10 years of increasing and relevant experience.
Minimum of 4 years of consulting experience with a professional services firm or enterprise software company.
Direct experience as a leader or practitioner of design thinking
Ability to succinctly articulate qualitative and quantitative business value
Knowledge and viable use of credible industry publications and KPI benchmark sources from which to conduct value assessments. Accountable for continual assessment and revision.
Background in market and business analysis, financial analysis, and project management.
Expert user of Microsoft Exceland comfort with financial modeling including ROI and TCO analysis
Executive presentation skills
Expert understanding and passion regarding user centered design philosophies including design thinking
Exhibit flexibility and interest in new methods and techniques.
Ability to properly apply traditional business analysis, Lean Six Sigma, business process re-engineering, design thinking and digital transformation during a Client engagement.
Pega Offers You:
A rapidly growing yet well-established business
The world’s most innovative organizations as reference-able clients
Analyst acclaimed technology leadership in a massive emerging market
A collegial and friendly team environment
Opportunities for growth and advancement as well as training to develop management and leadership
Job ID: 12022
As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
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