Massachusetts Jobs

Provides guidance and direction for what may include multiple Bank Operations functions and disciplines. Primary focus is to manage team members (up to 8 direct reports) for optimal performance and employee engagement, to minimize operational risk, identify and implement effective and efficient processes and ensure a high level of service is provided to stakeholders in accordance with industry best practices and regulations. People management skills are critical for this role ? effective management/coaching/delegation skills and experience recruiting and onboarding new hires are strongly desired. Responsibilities will include management of the following: Capital Market and Investment Management Operations (e.g. transaction management, collateral management, Federal Reserve wire payments, corporate actions, securities clearance/settlement, member owned stock management and reporting). Managing department compliance with all Bank Policies and Programs including: KPI/KRI metrics identification and reporting, vendor management, and other overarching responsibilities as may be presented from time-to-time. Incumbent will serve as an expert resource on operation needs for the group and for the function within the Bank. May also manage or play a key role in broader Bank projects.