Massachusetts Jobs

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Thermo Fisher Scientific Inc. is currently seeking a motivated and experienced Automation Application Specialist to join our renowned Engineering team. As an Automation Application Specialist, you will have the exceptional chance to work with advanced technology and collaborate with outstanding colleagues to enhance research and foster technological innovation.

Responsibilities:

• Perform installations, training, and validations.

• Following the initial installation, provide on-site training, and demonstrate the complete solution to the customer’s application. Proactively follow up with customers to ensure satisfaction.

• Provide telephone and on-site technical support for Binding site’s Mass Spec instruments and assays.

• Maintain work records in Service Max

• Perform technical presentations to prospective collaborators, customers or Binding Site employees.

• Provide on-call support, occasionally after hours, as required by the department.

• Provide detailed technical support and training to customers on automation platforms

Requirements:

• Bachelor’s Degree in a biological science required.

• Minimum 2 years’ instrumentation experience required in a laboratory or a diagnostic company.

• 2+ years of experience in a technical support field position preferred.

• Minimum 2 years’ experience demonstrating technical product knowledge necessary to address laboratory questions preferred.

• Clinical Laboratory Scientist or Medical Technologist preferred.

• MALDI-TOF mass spectrometry and/or Liquid Handler instrument experience preferred

• Exceptional problem-solving and analytical skills

• Strong communication and collaboration abilities

• Typical travel of 50%; up to 75% - occasional weekend and/or international travel required

• Ability to operate an automobile and good driving record required

• Valid passport required

This Engineering role is located in the United States. Thermo Fisher Scientific Inc. is a company that values diversity and inclusion, where different experiences, backgrounds, and perspectives are embraced. We are an equal opportunity employer committed to providing reasonable accommodations to job seekers with disabilities. If you require any accommodations during the application process, please contact us at 1-855-471-2255*.

To start your story with Thermo Fisher Scientific Inc., apply today at http://jobs.thermofisher.com.

• This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Compensation and Benefits

The salary range estimated for this position based in New York is $66,000.00–$99,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.