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Cengage Learning Associate Manager, Quality Assurance in Boston, Massachusetts

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

Job Description - Associate Manager, SQA

As an Associate Manager of Quality Assurance Cengage, you will help guide and coach testers and test engineers on implementing testing practices that ensure Cengage system quality and projects standards. You will apply quality standards followed by our organization, and will direct in the design, development and implementation of test plans. You will also be given opportunities to help define team direction and set goals. Responsibilities include:

  • Coaching team members to meet schedules and/or resolve technical problems.

  • Accountable for own deliverables and responsible for direct report's deliverables.

  • Accurately estimates time and resource requirements.

  • Adhere and ensure that the team adheres to QA processes to specific internal. procedures, best practices, and standards.

  • Analyze and contribute to the development of test process documents.

  • Contribute to project technical design documents that outlines the technical risks. and strategies for the project.

  • Interacts with and forms relationships with peers, company’s partners and with third party vendors to effectively deliver on goals.

  • Evaluate and contribute to research of the tools, technology, and best practices.

  • Other duties as required to support the manager.

Skills You'll Need Here:

  • 3-5 years of senior quality assurance experience and up to two years of managerial experience.

  • Leadership abilities in Agile software development, TDD and BDD concepts.

  • Organizational skills and organizational tool use to manage team members on a wide range of projects.

  • Ability to and create personalized development plans for team members for career growth and guidance.

  • Preferred - BA/BS in Computer Science or Engineering or equivalent experience.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy (http://https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) signed by CEO Michael Hansen and Equal Employment Opportunity is the Law (http://http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

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