Job Information
First Realty Management Assistant Property Manager in Boston, Massachusetts
A family-owned and privately held property management company, First Realty Management has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm.
At the core of it all, our talented employees are what make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else – we always put our team members first.
First Realty Management is seeking a full-time Assistant Property Manager with a "hands-on" approach under the direction of the Property Manager to assist in ensuring the efficient operation of several different small to mid-size apartment communities. Will also support the Property Manager in achieving all site goals.
Job Functions:
Ensures that the resident certification and recertification process is completed promptly and in accordance with established procedures by:
Sending out notifications.
Completing all verifications.
Completing and processing all applicable site billings and vouchers.
Running reports monthly and quarterly per HUD Guidelines.
Researching and resolving income discrepancies.
Processing and initiating repayment agreements.
Following up on repayment agreements.
Reviewing and following up on all EIV reports by:
Running reports monthly and quarterly per HUD Guidelines.
Researching and resolving income discrepancies.
Processing and initiating repayment agreements.
Following up on repayment agreements.
Manages and monitors the rent collection process by:
Inputting data, tracking payments, and making deposits.
Handling delinquent accounts according to the manager's directives, and meeting all applicable legal requirements.
Works with the maintenance team in the absence of the manager to:
Ensure apartment readiness for new residents.
Ensure that work orders are completed in a timely manner.
Ensures efficient physical operation of property by:
Conducting regular property inspections, including those appropriate upon apartment turnover, and
Administering and monitoring preventative maintenance program.
Works with the site Property Manager and Marketing Coordinator to reduce vacancy by:
Implementing site marketing plan.
Shopping assigned property's competition.
Completing occupancy-related reports and correspondence.
Fosters and maintains positive resident relations to achieve a satisfactory resident retention rate by:
Responding to resident service requests and other resident needs in a prompt, efficient, and courteous manner
Conducting new resident orientation
Covers all site operations in the absence of the Property Manager.
Other responsibilities as assigned.
Requirements
Understanding of property management practices.
Familiarity with local, state, and federal housing regulations and any housing programs applicable to the property.
Strong skills in discretion and judgment.
Excellent communication skills, both verbal and written business English.
Proficiency in Microsoft Word, and Excel.
Ability to learn quickly.
Basic marketing skills.
Good resident relations/customer service skills.
Familiarity with Realpage Onsite.
Level of Education/Training/License:
Bachelor’s Degree in business preferred.
Formal industry-related certifications, such as CPO, desired.
Experience:
- 1-3 years experience with residential property management.
Benefits
Sign-on Bonus.
Paid Vacation, Holidays, PTO/Personal leave.
401(k) plan.
Health, Vision, Dental insurance.
Life Insurance, Short & Long Term Disability.
Flex spending accounts & Transportation expense accounts.
Opportunity for professional growth and development.
Equal Opportunity Employer
If you need an accommodation to apply due to a disability or protected veteran status, please contact HR at 617-423-7000 ext. 3772.
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