Massachusetts Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The Sales Analyst position is part of a fast-paced, innovative team responsible for supporting the Global Merchant & Network Services (GM&NS) Regional & Centralized Client Group diverse portfolio. The role allows the incumbent to develop and gain knowledge of the Global Merchant & Network Services business, experience working as part of a large, national organization, and opportunity to drive and lead key projects. Reporting to the Senior Manager of Business Development, the Sales Analyst will collaborate across the organization with internal and external stakeholders and partners to drive forward business critical tasks.

Responsibilities:

• Serve as project manager for key RCCG initiatives, including, but not limited to:

• Ensuring a strong control and compliance environment (Data Security, Risk Initiatives).

• Complex hierarchy set-ups and management.

• Executing scalable marketing (Offers).

• Support Client Management and work with servicing partners as an escalation point on complex operational opportunities.

• Collaborate with internal business partners to facilitate onboarding process for new hire client managers on systems and underlying processes.

• Ensure key deliverables are met and team is aware of timelines.

• Engage directly with merchant clients as needed.

• Other ad hoc projects as needed.

Minimum Qualifications

• Strong merchant background with an ability to navigate through the various internal departments.

• Strong project management skills.

• Excellent organization and attention to detail.

• Strong verbal and written communication skills.

• Ability to manage workflow and timing on multiple projects simultaneously.

• Ability to act independently and work cohesively with a virtual and in office team.

• High motivation and willingness to assume accountability to do what it takes to get the job done.

Qualifications

Salary Range: $24.05 to $48.10 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Sales

Primary Location: United States

Schedule Full-time

Req ID: 25004313