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Acxiom LLC Accounting Process Improvement Manager in Boston, Massachusetts

Do you have an innovative spirit to create new solutions, demonstrate an unrelenting tenacity to get things done, and capable of solving complex problems? Do you love driving process improvement and transformation efforts across Finance and Accounting to enable scale, operational efficiency, and agility? Do you have a strong command over best practices for business performance improvement and process design, workflow management and can demonstrate the ability to evaluate and assess gaps and opportunities and develop scalable outcomes in partnership with process owners? Then this career opportunity is for you!

This role can be located almost anywhere in the U.S.

What You Will Do:

  • Leverage process improvement methodologies to develop process mapping, assessment, and reengineering frameworks for Finance and Accounting process owners, including process flow diagrams, roles/responsibilities, gap analysis reports etc.

  • Develop and maintain standardized operating procedures that reduce process variation while allowing for flexibility and scale

  • Collaborate and contribute to the creation, deployment, and maintenance of process best practices and documentation

  • Establish and maintain team calendar workflow, implementing efficiencies and process improvements where appropriate

  • Manage the monthly close schedule process (and related data requests) with network counterparts and internal management. Facilitate the administration of monthly close data requests as necessary

  • Facilitate and manage the administrative function of internal and external audit requests

  • Work with management to prioritize team projects and priorities to focus team efforts where most appropriate.

  • Ensure SOPs and SOX workflow narratives are centrally maintained. Facilitate annual update and retention of these documents.

  • Assist in Business Continuity Process for the Accounting department.

  • COMMUNICATION / ESCALATION MANAGEMENT: Efficiently and accurately conveys information involved in projects and workflow activities. Takes initiative to help the organization communicate and learn from its successes and mistakes. Uses meeting management, conflict management, and presentation techniques, as well as listening skills, to facilitate effective communications. Accurately differentiates issues and determines who needs to be consulted/updated and whether the issue requires escalation. Implements process steps for bringing appropriate project issues to the attention of management.

  • RISK / ISSUE MANAGEMENT : Understands the risk and issues management process and techniques, including risk identification, quantification, and risk response (e.g., acceptance, mitigation, avoidance, risk response control). Works with others to identify and categorize risks and issues related to schedule, quality, and employee.

  • INDEPENDENT CONTRIBUTOR : Fully functional and self-directed. Moderate complexity assignments - owner (1 or >). Low complexity assignments - provide oversight/review. Regularly leads self and established as a specialist. Sees the whole picture and adjusts work accordingly.

What You Will Have:

  • 2+ years of related experience with a Bachelor's degree; or equivalent work experience

  • Desired: 2+ years of experience in the field or a related area.

  • Strong organizational skills and the ability to see the big picture on structure and process improvement

What Makes you Stand Apart:

  • Prior experience in workflow management, process improvement and/or project management experience

  • Workday experience

  • Experience working for a technology, digital marketing or data company


Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Who is Acxiom?

We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.

If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.

Attention California Applicants: Please see our California Consumer Privacy Act notice here ( .

Attention Colorado Applicants: This position is not located in Colorado but applications for remote work may be considered. For information about this role under CO Equal Pay Law, please contact

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