Massachusetts Jobs

Overview

Essential Functions

• Supervise the daily activities of operations team members.

• Set priorities for the team to ensure completion of tasks.

• Effectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations.

• Participate in monitoring and developing team member performance, including evaluations, training, and recognition.

• Ensure work assignments and schedules meet department, facility, and contractual needs.

• Respond to client inquiries, requests, and concerns.

• Utilize company policies and guidelines to solve work problems.

• Ensure department training programs and recertification programs are being conducted within appropriate timeframes.

• Meet with clients to ensure needs and expectations are being met.

• Implement and manage quality control monitoring and safety programs; maintain a safe work environment.

• Achieve operational performance and functional service activities. 

• Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.  

• Monitor and maintain appropriate staffing levels and daily schedules.

• Special projects and other duties as assigned.

SALARY: $50,000-53,000/yr

• The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

• ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf) .

Required Qualifications

Education:

• Bachelor’s degree or equivalent experience.

Experience:

• 1 to 3 years of experience.

Other:

• Ability to adjust work schedule as needed to support the operation.

• Ability to effectively lead a staff of direct reports.

• Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.

• Basic understanding of computer programs, including Microsoft Office.

• Ability to work in a fast pace work environment.

• Ability to resolve issues under tight timeframes and pressure.

• Ability to prioritize assignments and projects and to multi-task within restricted time constraints.

• Excellent team building and planning skills.

• Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.

Working Environment and Travel Requirements

• Respond to emergencies at night and on weekends as needed.

• May be required to travel via automobile to meetings and work-related functions.

• Work environment may require extended time standing, walking, and lifting. May also be exposed to hazardous chemicals.

REQNUMBER: 88489

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.