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Facebook Account General Manager (FRL) in Boston, Massachusetts


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook Reality Labs is looking for a highly talented Account General Manager (AGM) focused on Facebook consumer hardware at a strategic national mass retail partner. Reporting to the Head of NA Retail Sales, this role will lead all Account related sales activity for this strategic account across multiple product lines. This is a leadership role managing direct sales managers. The candidate will possess leadership and analytical skills as well as have the ability to effectively influence and communicate cross functionally with all levels of management. The candidate will thrive in a fast-paced, team-oriented environment, working cross-functionally with the Product Management, Business Development, Marketing, and Operations teams to optimize the opportunity at the retail partner.

Required Skills:

  1. Direct and manage FRL business activities with top tier retail partners, implementing effective strategy and programs to meet organization goals

  2. Lead, recruit, develop and manage a team of Strategic Account Managers (SAMs) to support sales activities across product lines (Oculus & Portal) and meet monthly, quarterly and annual targets. Candidate will also lead direction for cross functional account team members (dotted line)

  3. Develop and maintain executive account relationships leading Top-to-Top planning discussions

  4. Create and present account strategy to executives and internal/external stakeholders to align resources and achieve mutual goals

  5. Negotiate and present account programs/contracts, gaining internal alignment and approvals with cross functional partners (finance, legal, operations, etc.)

  6. Build and grow relationships with cross functional leaders (Channel Operations, Sales Enablement, Sales Analytics, Category) to drive account goals

  7. Lead & execute JBP process, QBRs and launch planning activities to meet sales objectives within agreed upon budgets and KPIs

  8. Manage account scorecard, allocate budget, identify opportunities for optimization and growth

Minimum Qualifications:

  1. 10+ years in a senior sales role with a clear record of quota achievement and success in technology based consumer sales

  2. 3+ years of consumer sales leadership and people management experience

  3. Experience and clear understanding of the North American retail landscape

  4. Track record in both business planning and tactical execution, with a clear understanding of the various tools available to drive retail sales

  5. Experience in go-to-market planning and execution across online and traditional retail channels

  6. Proven communication and presentation skills with a proven business acumen experience

  7. Knowledge in advocate for innovation and the opportunities presented by disruptive technologies

  8. Bachelor’s degree in Business, Marketing, Economics or related field

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at