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Blue Cross Blue Shield of Massachusetts Account Executive IV in Boston, Massachusetts

Ready to help us transform healthcare? Bring your true colors to blue.

What we need:

The Account Executive IV role reports to the Director of National Sales and involves overseeing a portfolio of national customers. The person in this position will be responsible for driving renewal, growth, and cross-sales activities to increase membership and premium revenue. They will also collaborate with an Account Manager (where applicable), an Account Service Consultant, the leadership team, and other cross-functional areas to ensure that we are effectively supporting our national customers and maximizing our success. This role has the potential for growth and expansion within the Sales organization and across the enterprise, as the organization considers succession planning.

Your Day to Day:

  • Directs renewal and cross-selling activities for an assigned portfolio of national clients to meet and exceed territory goals/targets.

  • Develops strategies to align national customer business goals with recommendations for BCBSMA plan designs, wellness and clinical teams and additional options.

  • Manages internal and external stakeholders to maximize both retention and growth for membership, revenue / fees.

  • Upholds the BCBSMA values and supports diversity and inclusion activities.

  • Advocates for national portfolio customers and members to ensure the organization always puts the member first.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

We're Looking for:

  • Experience managing large, complex customers, ideally within the health insurance sector with proven success with retention /growth and strategic objectives.

  • Professional maturity and acumen to handle complex negotiations, C-suite discussions both internally and externally.

  • Acute understanding of self-insurance/ ASC funding as well as fully insured concepts to handle complex renewal.

  • Strong public speaking skills, leading board level meetings / finalist meetings and comfortable using technology to engage the audience.

  • Strong desire to exceed customer expectations and passion to win

  • Occasional travel to local client sites

  • Strategic approach to client management with support from leadership

What you bring:

  • Bachelor’s degree required and Master’s degree in Business or related area a plus

  • Massachusetts Producer License required (or obtained within 90 days of hire)

  • 5+ years' experience managing complex national clients within health insurance industry

  • 3+ years’ experience in managing National / Major Accounts (>1K subs)

  • 5+ years of prior sales experience

  • Must reside in the New England area commutable to Massachusetts based customers.

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBoston, HinghamTime TypeFull time

Salary Range: $99,315.00 - $121,385.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.

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