Job Information
Quickbase Account Executive, Expand FastField in Boston, Massachusetts
Job Title: Account Executive, Expand FastField
Location: Boston, MA
About Us: FastField is a leading provider of mobile forms and data collection solutions, empowering businesses to digitize and streamline their operations. We serve a diverse range of industries, enabling them to operate efficiently, reduce costs, and improve decision-making. As we continue to grow, we are seeking a driven and dynamic Expand Account Executive to join our team and help us scale our efforts in driving revenue through existing customer expansion.
Position Overview: The Expand Account Executive will play a critical role in FastField’s growth strategy by building pipeline within our existing customer base, closing expansion opportunities, creating repeatable sales processes, and working cross-functionally with key internal stakeholders. This role requires a blend of strategic thinking, tactical execution, and relationship management to deliver exceptional results.
Key Responsibilities:
Pipeline Development:
Identify and qualify opportunities for upselling and cross-selling within the existing customer base.
Leverage tools, data, and customer insights to proactively engage customers and uncover additional business needs.
Partner with marketing to create and execute targeted campaigns to drive expansion opportunities.
Closing Deals:
Manage the entire sales process, from discovery to negotiation to close, ensuring timely and successful deal execution.
Build strong relationships with key decision-makers and influencers within customer organizations.
Meet or exceed monthly, quarterly, and annual revenue targets.
Process Development:
Develop and refine repeatable processes and playbooks for identifying, engaging, and closing expansion opportunities.
Document and share best practices with the broader sales team.
Cross-Functional Collaboration:
Work closely with Customer Success, Product, and Marketing teams to ensure alignment on customer goals, feedback, and strategies.
Collaborate with Product and Engineering teams to identify opportunities for feature adoption and additional use cases.
Partner with leadership to provide insights into customer trends and advocate for resources needed to support expansion.
Customer Advocacy:
Act as a trusted advisor to customers, helping them unlock the full value of FastField’s solutions.
Ensure a seamless customer experience by addressing challenges and coordinating support as needed.
Qualifications:
Experience: 3+ years in sales or account management roles, with a proven track record of success in driving expansion revenue within an existing customer base.
Skills: Strong consultative selling, negotiation, and relationship-building skills. Ability to craft compelling value propositions and ROI cases.
Process-Oriented: Demonstrated ability to create and implement repeatable sales processes.
Sales Methodologies: Background with a structured sales process such as Force Management, MEDDPICC, or Sandler.
Cross-Functional Collaboration: Experience working with Customer Success, Marketing, and Product teams to achieve shared goals.
Tools: Proficiency with CRM platforms (e.g., Salesforce, HubSpot), sales engagement tools, and data analysis tools.
Mindset: Highly motivated, self-starter with a growth mindset and a commitment to continuous improvement.