Massachusetts Jobs

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

• BJ’s pays weekly

• Generous time off programs to support busy lifestyles*

o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

• Benefit plans for your changing needs*

o Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending

*eligibility requirements vary by position

**medical plans vary by location

Join a team of more than 25,000 team members, comprised of our home office and over 215 clubs and 3 distribution centers in 17 states. We’re committed to delivering value and convenience to our members, helping them save every day on everything they need for their family and home. BJ’s Wholesale Club offers a collaborative, team-oriented environment where all team members can learn, grow, and excel.

We are looking for a passionate Sr. UX/UI Designer who is experienced in both UX and visual design. The Sr. UX/UI Designer will help design and create innovative and results-driven experiences for our members. You will work closely with our Product and Engineering divisions to lead the future of BJs.com – bringing a cohesive design and experience and helping incorporate significant features to help drive our business further.

Major Tasks, Responsibilities, and Key Accountabilities

• Design and build complex user-centered designs, including wireframes, mockups, and prototypes using Figma

• Partner and collaborate with product managers, UX designers, and cross-functional business partners on projects to align to our strategic roadmap

• Demonstrates strong knowledge of the business and the variety of issues that could impact user and business outcomes; leveraging this knowledge to help define business problems and solutions

• Efficiently balances and manages complex user, business, and technical requirements to make sound information architecture design decisions

• Write functional requirement documents and specifications for acceptance criteria and interaction design

• Stay up to date on emerging technologies, design processes, and usability best practices

• Expertly identifies user testing opportunities and conducts all aspects of complex usability testing independently, determining which tests are appropriate for the given situation to attain answers quickly and succinctly

• Thoughtfully synthesizes user testing findings and insights to inform design decisions and share back with core team and stakeholders

• Displays expert knowledge in visual design, maintaining graphic standards and branding, while recognizing when there is a need for new interaction design patterns

• Assist product team with UAT testing and QA

Qualifications

• Minimum of Bachelor’s Degree in Design, or equivalent combination of education and experience, with a portfolio of relevant work

• Experience in retail eCommerce

• Experience designing for responsive sites and mobile apps

• Proficient in Figma

• Experience building for and conducting different types of user testing studies

• Experience assisting developers with UAT testing and QA

• Excellent communication skills, with the ability to clearly articulate designs and user journeys to product and business stakeholders

• Ability to partner and collaborate with product and developers to implement new ideas that improve and enhance the member journey

Expectations

• 5+ years of professional experience with portfolio demo

• Work as part of a truly cross-functional, agile development team

• Show initiative and drive topics to resolution with a high level of quality, speed, reliability, and efficiency

• Actively drive business requirements and enhancements

• Research trends for CX and UX and be current with product design and interaction design

• A senior experienced person who is motivated to take ownership of projects and drive tasks to completion

• Ability to adapt quickly to changing technologies, frameworks, etc.

• Ability to explain technical problems and understand stakeholders’ requirements

• Ability and willingness to work as part of a self-organizing team

• Excellent communication and presentation skills at all hierarchy levels

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from .

At BJ's Wholesale Club, we’re focused on delivering unbeatable value and outstanding service to our members and communities.

Headquartered in Marlborough, Massachusetts, BJ's Wholesale Club is a leading operator of membership warehouse clubs in the Eastern United States. Currently operating more than 235 clubs, over 165 BJ's Gas® locations and eight distribution centers, we were the first retailer to introduce the warehouse club concept in the northeastern United States. Providing a curated assortment of grocery, general merchandise, gasoline and ancillary services, BJ's offers a differentiated shopping experience that is further enhanced by our omnichannel capabilities.