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Carrier Sr. System Engineer, IoT/Wireless in Beverly, Massachusetts

Country:

United States of America

Location:

CAM60: Sensitech, Inc 800 Cummings Center, Beverly, MA, 01915 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

This position is a Senior System Engineering resource within the Hardware Engineering organization, and will play a key role in supporting and maintaining our next generation of IoT/Cloud based/Cyber secure electronic products.

Key Responsibilities:

The candidate will need to demonstrate advanced knowledge of the individual cellular protocols, cellular network signaling, data session management, and backend analysis skills with TCP and UPD communications. Ideally the candidate will have sufficient experience to run basic database queries on SQL, developing scripting tools as needed for data analysis, and the ability to programmatically analyze large data sets.

This individual will responsible for investigating and troubleshooting/resolving end to end data communication issues, and determining the root cause of the failures, and work in conjunction with the hardware and software development teams to resolve these issues and confirm performance improvements.

Principal Responsibilities:

  • Maintain and troubleshoot end-to-end performance of real-time wireless monitors tracking cold chain shipments in Consumer Industrial, Food Industry and Life Science markets.

  • Work with hardware and software engineering teams to optimize integration of mobile devices with cloud based backend processing and databases.

  • Support initiatives across the hardware engineering organization to improve processes and drive cost reduction.

  • Work closely with the hardware engineering and the software development teams to identify and determine root cause of communication issues.

  • Document and manage the issue resolution process, with multi-functional teams, from identification to implementation validation

  • Build process and procedures to pass on and implement with more junior team members

  • Document change and improvement through the company’s quality management program

  • Analyze wireless data packets and other data streams to detect issues

  • Cost reductions driven by automation/process improvements/alternate component approvals

Required Qualifications:

  • Bachelor’s Degree

  • 5+ years’ experience with wireless system engineering experience

  • 2+ years’ experience developing and deploying mobile device geolocation techniques

  • 5+ years’ experience Testing and Troubleshooting integrated systems including network communications and Internet based software.

Preferred Qualifications:

  • Experience with data analysis such as scripting languages, Excel, and other data analysis tools

  • Ability to pull data from SQL databases, with basic and more advanced AQL queries

  • Knowledge of firmware design, development and implementation of both firmware and software

  • Previous ISO 9001 work environment experience in the high volume manufacturing field

  • An electrical engineering degree

  • Strong English written and verbal communications skills

  • Experience with wireless system engineering and cellular protocols (2G, 4G, ISM, LoRa, WiFi, BlueTooth, Satellite, etc), as well as GPS and other GNSS systems.

  • Experience with network based computing systems, specifically USB, proxy servers, TCP/IP and other machine based communication protocols

  • Team player with a “can do” attitude, be self-motivated and work with little supervision.

  • Experience working in a remote environment and experience demonstrating learning agility, collaboration and independent initiative.

  • Hardware and Firmware experience with wireless and or data loggers is desired.

#LI-Hybrid

RSRCAR

Pay Range:

$112,828 - $157,959 Annually

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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