Job Information
North Shore Bank Fraud & Security Officer (Peabody, MA) in Beverly, Massachusetts
POSITION SUMMARY
Under the general direction of the Bank’s Chief Risk Officer, The Fraud & Security Officer is responsible for assisting in the administration and maintenance of the Bank’s Security Policy and related programs to protect the Bank from possible robbery, internal or external fraud or other situations that compromise the Bank’s security. Acts as a resource to the Branches and other departments concerning security/risk management issues; is the clean desk policy coordinator; and serves as a liaison with all relevant law enforcement organizations and representatives.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Risk Management
At the direction of management, monitors fraudulent activity and accounts to identify current and emerging threats. Conducts, documents and communicates in-depth investigations of internal and external fraud and security events.
Working with and the CRO implements strategies and tactics to mitigate threats and minimize losses of the Bank and its customers.
Gathers and reports pertinent statistics and trend data on fraud and other miscellaneous losses.
Serves as a member of various committees (ie. Red Flags, DR, etc.)
In conjunction with manager and other related departments, serves as a liaison with police departments and/or Bank attorneys for fraud cases filed (checks, debit fraud, etc.)
Oversees Risk Division overdraft management activities including coordination with branches/officers, OOPs program administration, collection activities for significant OD accounts, reports appropriate accounts through eFunds for collection purposes.
Review risk reports – NSF’s and Return Deposited items to detect and mitigate risk
Assists to ensure safe transport of currency to and from a banking office as needed
Physical Security
Acts as a point of contact with all relevant law enforcement agencies including necessary communications, on-site details, etc. Acts as a liaison with law enforcement when sending counterfeit note reports.
Administrator and primary contact for the Bank’s alarm and video surveillance systems and assists in vendor(s) relations
Review and train staff as needed on alarm procedures
Monitors DVR quality/arrange for repairs/replacement/camera adjustment as required as well as motion detectors
Review DVR/obtain photos for fraud identification-internal and external requests
Evaluate changes in technology and investigate their application to make recommendations to management
Conducts periodic branch policy and control audits and serves as Clean Desk Policy coordinator working with the Audit Manager / Compliance Officer
Is part of on-call rotation with management to ensure timely response to any security or fraud related events.
Security Training
Assists Manager in delivering training program including:
Annual security training (to include periodic retraining of all employees in the proper use of security devices, safety plans and proper conduct during and after robbery, burglary, or larceny)
Serves as branch liaison by: providing initial financial crime training to new frontline staff, ongoing training for existing employees, and providing departments with relevant financial crime related materials for distribution to customers.
Ad hoc training relating to security issues as determined by the operating environment, industry trends, senior management strategic objectives, etc.
Annual attendance at a bank security seminar and participation in one or more industry related peer organizations.
Facility Access and Security/Safety
(In conjunction with, and as backup to, Facilities Coordinator)
Maintain log and inventory for fobs, keys
Assignment/deletion of fobs for applicable locations
Serve as contact for locksmith
Keys/locks on vaults, teller drawers, etc
Review and maintain logs for dual control (keys, combo)
Performs other duties as requested.
REQUIREMENTS
A minimum of a Bachelor’s degree or equivalent combination of education and experience is required.
At least 3-5 years’ experience in or closely relating to Security/Risk Management in a banking environment required
Knowledge of general banking industry regulation, bank security requirements, and general bank operations required
CFE, industry security or similar certification desired
Possess strong research, organizational, time management, and analytical skills with an advanced understanding of model risk governance. Demonstrated ability to take the initiative and produce accurate work
Excellent written and verbal communication and presentation skills with the ability to deliver professional and responsive internal customer service
Strong knowledge of the Microsoft Office Suite, including Excel, Outlook, PowerPoint and Word and the ability to learn and utilize multiple software applications.
NSB offers competitive benefits packages, which include the following:
Medical, Dental and Vision on day 1 - no waiting period
401k with company match
Paid Time Off - Vacation, Personal, Sick, Holiday
FSA/DC/HSA Accounts
Company Paid Short-Term Disability
Company Paid Long-Term Disability
Paid Family Medical Leave
Company Paid Life & ADD
Voluntary Life
Tuition Assistance
Hospital Indemnity Plan
Employee Referral Bonus
Employee Banking Discounts
Supplemental Insurance Plans with AFLAC
Pet Insurance
Weekly Jeans Day Program
Service Recognition Program
Wellness Benefits including Weight Watchers, Mind & Body, Gym Memberships and much more!
At North Shore Bank, we are committed to creating a place as diverse as the communities we serve. Our core values shape the decisions we make every day and help to define our company culture and it is these values that comprise what we call, “well north of your expectations”. Our core values include leadership, integrity/transparency, respect, adaptability, collaboration, accountability, and empathy.
North Shore Bank is an EOE. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Monday - Friday
Full-Time 38.75