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CVS Shift Supervisor Trainee in Belmont, Massachusetts

Essential Function: 1. Management - Work effectively with store management and store crews - Supervise the store\'s crew through assigning, directing and following up of all activities - Effectively communicate information both to and from store management and crews 2. Customer Service - Assist customers with their questions, problems and complaints - Promote CVS customer service culture. (Greet, offer help, and thank) - Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers - Maintain customer/patient confidentiality Required Qualifications: - Deductive reasoning ability, analytical skills and computer skills. - Advanced communication skills - Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed Preferred Qualifications: Experience in retail Education: High school diploma or equivalent required Business Overview At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. For more information from the MassHire Metro North Career Center, email Veterans and their eligible spouses receive priority of service. MassHire Metro North Career Center is an EEO Employer. Auxiliary aids or services are available upon request to individuals with disabilities. NOTE TO JOB QUEST USERS - clicking \"Interested\" on this position in Job Quest does not mean you have submitted an application for the position, this function only saves the position in your list of saved jobs.