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VCA Animal Hospitals Veterinary Hospital Manager in Athol, Massachusetts

VCA Adams Animal Hospital has an immediate opening for an Experienced Hospital Manager to join our outstanding team of veterinary professionals.

Why Join the VCA Adams Team?

We have a unique culture in our hospital that values team building, connectivity, and wellness as well as strive to celebrate each person’s individual skill and career progression. We truly are a family and our team has a shared devotion to providing progressive medicine with compassionate care as a driving force.

We have an incredible leadership team that is passionate about supporting our veterinary assistants and technicians. We are committed to your continuing education and personal career development and strive to create an environment where professional development is our top priority.

About the role:

The Hospital Manager in partnership with the Medical Director, and Regional Operations Team to perform a wide range of administrative activities related to the practice. This includes: mentoring our associates and overseeing the business operations and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital’s mission of delivering high quality patient care and exceptional client service.

In addition, the Hospital Manager performs a wide range of complex administrative activities related to the management of finances and accounting, marketing and promotion of services, staffing and human resources, and critical conversations, that serve to support effective business operations, and creating a happy healthy working environment for all.

Visit our website to learn more: https://vcahospitals.com/adams

Knowledge, Skills and Qualifications:

2 to 3 years of customer service and financial budget management experience.

Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.

The ability to make decisions, delegate responsibility and achieve results with hospital team members.

Professional behavior and appearance, with excellent interpersonal skills and a friendly, positive attitude.

Respect for and willingness to work with clients and their pets.

Must be able to handle multiple tasks and deal with an environment of changing priorities.

Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.

Oversee the hiring, reviewing, disciplining and terminating of para-professional staff, in accordance with and with the approval of the Hospital Director and Regional Management team.

Review the P&L Report monthly and partner with the Hospital Director and Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Hospital Director and Regional Management team.

Model an “owner” mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.

Supervise the administration and case review of client medical complaints.

Positively represent the hospital and VCA in the professional community and to the general public.

Education and Experience:

• High School Diploma. Some college education preferred.

• Must have a minimum of 2 years experience managing people or in medical care facility operations

management with HR and profit and loss responsibility.

• Budget management experience.

• Knowledge of sales and marketing techniques.

• Human resource skills.

• Training and client relations experience.

What Makes Adams Animal Hospital Unique?

VCA Adams Animal Hospital is a full-service, AAHA-accredited, small animal veterinary hospital that was established in 1947. We provide high quality comprehensive medical, preventative, surgical, and dental services, as well as urgent care.

At VCA Animal Hospitals, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. We provide a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. Our hospital includes modern exam rooms, a well-stocked pharmacy, in-hospital surgery suite, in-house dental suite, digital x-ray including dental radiographs, ultrasound capabilities, and a closely supervised hospitalization area.

VCA Total Rewards Benefits Package:

  • Access to the people and financial resources of a large veterinary community

  • Infertility Benefits

  • Growth & leadership opportunities

  • Medical, Dental & Vision

  • Career development programs

  • Generous hospital discounts and product discounts

  • Employer-paid life, long- and short-term disability insurance

  • Paid vacation and sick time

  • Paid parental leave

  • 401(k)

  • Free mental health resources and wellness subscriptions (Headspace)

  • Referral bonuses

Candidates must be positive and motivated. The hospital team meets frequently, and your ideas and suggestions are encouraged to help us continue to grow. Our team takes pride in fostering an atmosphere of mutual respect and recognition while being adaptable, goal driven and engaged. We work hard to protect our culture and assure we hire associates that are going to have the determination to rise above obstacles, wear multiple hats and work as a team.

Ready to grow with a collaborative and supportive team?

Apply now-

We look forward to hearing from you!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

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