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Amazon Sr. Program Manager, Over the Road Labor Strategy, TOM Support in Arlington, Massachusetts

Description

Amazon Transportation Services (ATS) is looking for a Sr. Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional, and technology projects and programs within Amazon Transportation Services. This role will enable you to scope and create project plans, develop processes, coordinate and drive execution, and communicate executive presentations to senior management on status, risks and proposed changes. Cross functional coordination, project management, and experience with data mining, data analysis, Microsoft Excel, SQL, Tableau, and Microsoft Access skills are essential.

Key job responsibilities

• Develop program expansion strategy of over the road driving and own top-level business goals

• Write business plans/proposals to champion new initiatives

• Run data analysis and simulations of operational scenarios to influence optimal program decisions

• Earn trust with internal and external partners, and balance competing priorities in a rapidly changing environment

• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver

•Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate

•Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

•Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order

•Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes

•Work with program managers, business leaders and executive team to communicate, impact critical business initiatives and drive delivery of results

•Develop, implement, and govern KPI reporting for a portfolio of programs, and performance across all projects and using this data to drive/influence.

• Manage and oversee various cross-functional programs, ensuring successful delivery.

Basic Qualifications

  • 5+ years of program or project management experience

  • Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field

  • Experience owning end-to-end long-term strategic planning or capacity planning initiatives

  • 5 years of program or project management experience

  • 5 years of defining and implementing process improvement initiatives using data and metrics experience

  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

  • Experience using data and metrics to determine and drive improvements

  • Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

  • 5+ years of driving end to end delivery, and communicating results to senior leadership experience

  • 5+ years of driving process improvements experience

  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

  • Experience building processes, project management, and schedules

  • Experience of Six Sigma/Lean analytical techniques

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $189,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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