Massachusetts Jobs

A Day in Your Life at MKS:

MKS Instruments, ESI is looking for a self-motivated Field Service Engineer who has experience working with Electronics & Packaging Machines and/or Ultra-Fast laser systems, who can work independently in a fast-paced environment supporting scientific and industrial accounts for ESB and Spectra-Physics products.

We are an industry-leading global supplier of advanced laser solutions to the microelectronics, solar, semiconductor, industrial manufacturing, scientific research, and life and health sciences markets. Our product portfolio includes a wide range of ultrafast, Q-switched DPSS, CW and Quasi-CW, high-energy pulsed, tunable, gas, and fiber-based lasers. In addition to supporting our Electronics & Packaging laser based systems.

You Will Make an Impact By:

This position is based in your home office in the Northeast supporting our customers in the Northeast regions. This position will require travel between 50% and 80% of the time. This typically involves travel to a customer site during a normal business week, performing an installation or service. Travel varies depending on region.

Key Responsibilities:

• Install, maintain, troubleshoot and repair Electronics & Packaging Machines, and Ultra-Fast laser systems.

• Provide technical support to customers, sales and application teams and participate in customer meetings

• Answer technical questions from our customers regarding system repairs and applications

• Stay current with the latest upgrades and training of new products and software

• Maintain historical performance and repair information

• Log and create field service reports

Skills You Bring:

• Minimum B.S in Photonics or related fields with 3-5 years relevant experience

• Experience with diode pump amplifier systems is a must

• Opto-mechanical, Mechanical and automated manufacturing systems experience a plus

• Excellent troubleshooting skills with new electrical, mechanical and laser systems

• Excellent communication skills a must

• High degree of proficiency of PC skills including MS Office, SAP, and data analysis applications

In addition to the above responsibilities, the following are considered material job duties of the position:

• Ability to take and follow directions and instructions.

• Ability to interact with other employees, customers, suppliers, vendors, or the public, in a safe, professional, and respectful manner.

• Access to sensitive and confidential business systems and software, personally identifying information, the company’s financial information, and/or the ability to maintain physical security and safety.

Because this position involves the above material job duties, trustworthiness, reliability, and good judgment also are material job duties.

Physical Demands:

• Perform activities such as sitting, standing, or typing for extended periods of time

• Must be able to lift up to 50 lbs.

• Regularly requires good manual dexterity and coordination

Compensation and Benefits:

Salary Pay Range: $66,600.00 - $123,800.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.

We are interested in a qualified candidate who is eligible to work in the United States. However, we will not be sponsoring work visas for this position, at this time.

MKS is an equal opportunity employer, including disability, veteran status and all categories protected by law. Please review our EOE statements for additional details. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers.

#LI-ST1

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com .

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role