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Pfizer Operational Excellence Associate in Andover, Massachusetts

Why Patients Need You At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.

What You Will Achieve As a member of the Andover Operational Excellence team, the Operational Excellence Associate is responsible for deploying and sustaining our Pfizer Production System, known as IMEx (Integrated Manufacturing Excellence), in the Andover site, and ensuring a culture of Continuous Improvement.

The Operational Excellence Associate will provide expertise and support analysis in Six Sigma/problem-solving, Lean, and Pfizer Human Performance (PHP), across the site. In this role, the Operational Excellence Associate may charter Green and Black Belt, as well as Lean projects. They may also coach Yellow Belts (M1s).

The Operational Excellence Associate will also work with functional departments, product teams and/or Process Centric Teams (PCTs) for the purposes of matching solutions and deployment methodologies to the business situation and develop the necessary performance measures to gauge success. They will support programs and/or project portfolios to add value for the site and progress us towards our long-term vision (including project management, performance tracking and problem solving for the program).

How You Will Achieve It


  • Project Management/leadership and delivery of IMEx deployment and may eventually lead formal Six Sigma (Yellow, Green and Black Belt) and/or Lean projects. This includes development of charters, milestones and deliverables. Work closely with OpEx leadership and project coaches on project design and implementation, performance review and targets/criteria for project closure and sustainability.

  • Working closely with Operational Excellence leadership, provide support on strategic planning and identification of correct OpEx tools to improve performance to groups on site, as needed.

  • Support Six Sigma (including Yellow Belt/M1) and Lean programs, as needed.

  • Support the design, development and delivery of specific IMEx and Lean workshops and projects.

  • Support Pfizer Human Performance (PHP) program.

  • Liaise with colleagues at all levels in the organization.



  • Bachelor's Degree, minimum 1 year of experience

  • IMEx deployment experience is preferred; Visual Management, CI, Standards Work, TPM

  • Capability in Lean tools or similar and/or desire to grow Lean capabilities to further drive CI is required

  • Training and solid application of Six Sigma (Green or Black Belt-certified or on path to certification) tools to address key problems desirable

  • Pfizer Human Performance (PHP) practitioner experience, a plus.

  • Self-motivated individual with a demonstrated record of developing strong work relationships in cross-functional teams with experience in a project lead/project management role.

  • The successful candidate will be a strategic influencer and change agent who is dedicated to driving positive change through their work.

  • The candidate must be comfortable with balancing multiple priorities

  • Excellent written and verbal communication skills with the ability to share vision, direction, and data with colleagues across all levels and in a wide range of different work groups including senior management.

  • Demonstrated business acumen with ability to align work teams towards a common goal.

  • Facilitation capabilities preferred


  • No physical requirements required for this position.


  • Global travel 10% - 20% may be required

Other Job Details:

  • Last Date to Apply for Job: 3/4/2021

  • Eligible for Employee Referral Bonus

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Continuous Imprv and Proj Mgmt