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Amherst College Advancement Data Specialist in Amherst, Massachusetts

SEE WEBSITE FOR FULL JOB DESCRIPTION Advancement Data Specialist Amherst College invites applications for the Advancement Data Specialist position. The Advancement Data Specialist is a full-time, year-round position with the potential of a hybrid schedule, starting at \$20.56 per hour - commensurate with experience. Given Amherst?s distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community. Maintaining thorough, high quality data is crucial to Advancement\'s ability to carry out its mission of engaging alumni and families, and securing fundraising support. Under the supervision of the Assistant Director of Advancement Data Management, this position will play a critical role in the maintenance of Advancement data and its integrity and will manage critical data functions and updates including, but not limited to: Biographical information updates for a diverse set of alumni and donors, including demographic, employment, and contact information. Current, complete contact information is vital to maximizing outreach. The Advancement Operations team makes approximately 24,000 updates to biographical records annually. Gift administration - specifically processing and auditing donor gifts. Advancement Operations enters approximately 19,500 individual gifts and pledges each year. These gifts are processed, validated, receipted, and audited daily, with the heaviest volume on giving day and during calendar and fiscal year-end. Ad-hoc critical data entry projects that maximize our fundraising efforts including auditing existing alumni and student contact data; constituent feedback data, alumni directory updates, LinkedIn searches/job information, and updating and correcting duplicate and out of date records. Provides back-up support and training for reception duties. This includes answering the Advancement Main Line at the reception desk and training students/new hires with reception duties and data projects, as needed. This position will provide support for the division by expediting data entry with accuracy. The data entry managed by this role (and Advancement) is used broadly across the college by various divisions, including the Office of the President, Athletics, CASE, Student Services, Libraries/Museums, and Office of the Provost/Academic Departments. Such examples include commencement invitations, move-in day information to families, and athletic team newsletters/solicitations. In addition, the person in this role will respond to phone and email inquiries from our highly diverse constituents, which includes responding to donors about their giving history, assistance with online giving and more. Superior attention to detail and confidentiality are key. The Advancement Data Specialist responds to donors and alumni by phone and email including, but not limited to: taking gifts by phone, managing reunion registration issues, responding to online giving questions, addressing alumni directory questions and providing password reset instructions and problem solving general questions as well. This will include reception phone coverage and related duties as needed. The person in this role is expected to work as part of a collaborative and inclusive team including taking appropriate actions to support a diverse workforce and participating in the College?s efforts to create a respectful, inclusive, and welcoming work environment. In addition, all advancement staff members are required to support and staff key events such as Reunion, Homecoming, and Family Weekend. These events may require occasional evening and weekend hours.

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