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Robert Half Administrative Assistant in Amherst, Massachusetts

Description We are offering a short term contract employment opportunity for a proficient Administrative Assistant in the education industry at Amherst, Massachusetts. As an Administrative Assistant, you will be playing a crucial role in managing customer services, facilitating inbound communication, organizing data, and scheduling appointments.

Responsibilities

• Facilitate and manage inbound and outbound calls efficiently

• Deliver high-quality customer service by addressing and resolving customer inquiries

• Carry out data entry tasks with high precision

• Ensure accurate maintenance of customer credit records

• Handle email correspondence professionally and promptly

• Proficiently use Microsoft Word, Excel, PowerPoint, and Outlook for daily tasks

• Schedule appointments and manage the calendar effectively. Requirements • Proficient in answering inbound calls with a detail oriented and courteous demeanor

• Demonstrated expertise in providing excellent customer service

• Capable of performing accurate data entry tasks swiftly and efficiently

• Familiar with handling email correspondence in a detail oriented and timely manner

• Experience with both inbound and outbound calls in a busy office environment

• Proficient in Microsoft Excel for data analysis and tracking

• Skilled in using Microsoft Outlook for email communication, scheduling, and task management

• Ability to create effective presentations using Microsoft PowerPoint

• Proficient in creating, editing, and formatting documents in Microsoft Word

• Experience in scheduling appointments, managing calendars, and coordinating meetings. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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