Massachusetts Jobs

Description We are offering a short term contract employment opportunity for an Administrative Assistant in the Education industry based in Amherst, Massachusetts. The successful candidate will be responsible for a wide range of administrative tasks, from answering inbound calls to scheduling appointments.

Responsibilities:

• Respond to inbound calls and provide excellent customer service

• Perform data entry tasks to maintain accurate customer records

• Manage email correspondence with clients and staff

• Coordinate with other team members to schedule appointments efficiently

• Use Microsoft Suite (Excel, Outlook, PowerPoint, Word) to carry out administrative tasks

• Act as the first point of contact for inquiries and provide prompt responses

• Maintain a detail oriented and organized workplace

• Utilize both inbound and outbound calling techniques to communicate with clients

• Collaborate with the team to ensure all administrative tasks meet the required standards

• Develop and implement strategies to improve customer service delivery. Requirements • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook

• Strong ability to handle both inbound and outbound calls effectively

• Excellent customer service skills with a focus on resolving queries and issues

• Experience in data entry with a high level of accuracy and attention to detail

• Ability to manage and schedule appointments efficiently

• Strong written communication skills, particularly for email correspondence

• Ability to multitask and manage administrative tasks effectively

• Willingness to learn and adapt to new administrative procedures and processes

• Strong organizational skills with the ability to prioritize tasks

• Ability to work both independently and as part of a team

• Demonstrated problem-solving skills and ability to think critically

• detail oriented attitude and demeanor in all interactions

• Excellent time management skills and ability to meet deadlines.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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